Privacy policy

Last updated: August 3, 2026

Speedy Food operates this store and website, including the information, content, features, tools, products and services, in order to provide you, the customer, with a suitable shopping experience (the "Services"). Speedy Food is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase or carry out any other transaction through the Services, or when you communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy prevails with regard to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood what it describes regarding the collection, use and disclosure of your information.

Personal information we collect or process

When we use the term "personal information", we refer to information that identifies you or another person, or is reasonably linked to you or another person. Personal information does not include information collected anonymously or that has been anonymised so that it cannot identify you or be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number and email address.
• Financial information including credit card, debit card and financial account numbers, card payment details, financial account details, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, add to your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
• Communications with us including the information you include in communications with us, for example when you submit a dispute to customer support.
• Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information including information about your interaction with the Services, as well as how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information;
• Automatically through the Services including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to implement a specific technology and when they collect or process your personal information on our behalf;
• From our partners or third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may collect your personal information for the following purposes:

• Providing, personalising and improving the Services. We use your personal information to provide you with the Services, as well as to perform our contract with you; process your payments; fulfil your orders; remember your preferences and the items you are interested in; send you notifications relating to your account; process purchases, returns, exchanges or other transactions; create, maintain and manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and create a personalised shopping experience, for example with product recommendations linked to your purchases. This may include using your personal information to personalise and improve the Services.
• Marketing and advertising. We use your personal information for marketing and advertising purposes, for example to send you marketing, advertising and promotional communications by email, text message or post, and to show you online adverts for products and services within our Services or on other websites, including based on the items you have previously purchased or added to your cart and other activity within the Services.
• Security and fraud prevention. We use your personal information to authenticate your account; provide a secure payment and shopping experience; detect, investigate or take action against fraudulent, illegal, unsafe or harmful activity; and protect public safety and our services. If you choose to use the Services and register an account, you are responsible for protecting your credentials. We recommend that you do not share your username, password or other login details with anyone.
• Communicating with you. We use your personal information to provide you with customer support; provide you with responses; offer you effective services; and maintain our business relationship with you.
• Legal reasons. We use your personal information in compliance with applicable law or in response to valid legal processes, including requests from law enforcement or government agencies; to investigate or take part in testimony, potential or ongoing legal proceedings, or other legal processes; and to enforce or investigate potential breaches of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, storage, fulfilment and shipping).
• With business and marketing partners to provide you with services and marketing adverts. For example, we use Shopify to deliver personalised adverts through third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you reside, you may have the right to ask us not to share your information in order to show you personalised and marketing adverts based on your online activity with different merchants and websites.
• When you ask us or authorise us to disclose certain information to third parties, for example to ship your products, or when you use social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy; in compliance with any legal obligations (including responding to subpoenas, search warrants and similar requests); to enforce terms of service or policies; and to protect or defend the Services, our rights and the rights of our users or other persons.

Our relationship with Shopify

The Services are powered by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services for you, the information you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in countries other than your own. In addition, to help protect, grow and improve our business, we use certain advanced Shopify features that incorporate the data and information received from you through your interactions with our store, as well as with other merchants and with Shopify. To provide these advanced features, Shopify may use personal information collected from your interactions with our store, as well as with other merchants and with Shopify itself. In such circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. For more information on how Shopify uses your personal information and the rights you may have, you can consult the Shopify Consumer Privacy Policy . Depending on where you reside, you may exercise certain rights relating to your personal information here Shopify Privacy Portal link.

Third-party websites and links

The Services may feature links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy and security of such sites, nor for the accuracy, truthfulness or reliability of the information they contain. Information you provide in public or semi-public settings, including information you share on third-party social platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, without restriction on its use by us or by third parties. Our inclusion of such links does not imply any endorsement by us of the content of such platforms or of their owners or operators, except as disclosed in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as those terms are defined in applicable law) of the personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security". In addition, any information you send to us may not be secure in transit. We recommend that you only use secure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, to provide you with the Services, to comply with legal obligations, to resolve disputes or to enforce other contracts and policies.

Your rights and choices

Depending on where you reside, you may have one or more of the rights relating to personal information listed below. However, these rights are not absolute, may apply only in certain circumstances, and we may decline your request to the extent permitted by law.

• Right of access/to know. You may have the right to request access to the personal information we hold about you.
• Right to deletion. You may have the right to request the deletion of the personal information we hold about you.
• Right to correction. You may have the right to request the correction of the personal information we hold about you.
• Right of portability. You may have the right to receive a copy of the personal information we hold about you and to ask us to transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those relating to your account or the orders you have placed.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below. For more information on how Shopify uses your personal information and any rights you may have, including those relating to information processed by Shopify itself, you can visit https://privacy.shopify.com/en.

You will not be discriminated against for exercising these rights. Before processing your requests, we may need to verify your identity, to the extent permitted by applicable law. In accordance with applicable law, you may appoint an authorised agent to make requests on your behalf in order to exercise your rights. Before accepting a request from an agent, we will ask them to provide evidence that you have authorised them, and we may ask you to verify your identity directly. We will respond to your request within the reasonable timeframes required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you reside, you may have the right to appeal our decision by contacting us using the contact details below, or to refer your complaint to your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International transfers

Please note that we may transfer, store and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the competent authorities of the United Kingdom, unless the data transfer is to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory purposes. We will publish the updated Privacy Policy on the website, change the "Last updated" date and give notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +39 0836 550524, email us at ordini@speedy-food.it or contact us at Speedy Food S.a.s., Zona Industriale, 73017 Sannicola LE, Italy For the purposes of applicable data protection laws, we are the data controller of your personal information.